"Good Faith to an Insurance Company is, what do we do to maximise our profits and then what steps do we take, in order to accomplish that? And that's at the peril of the insured!" Quoted from a video by Richardson Law Firm


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Insurance Claim Bad Faith

AUSTRALIA INSURANCE CONTRACTS ACT 1984 - SECT 13

"The duty of the utmost good faith. A contract of insurance is a contract based on the utmost good faith and there is implied in such a contract a provision requiring each party to it to act towards the other party, in respect of any matter arising under or in relation to it, with the utmost good faith".

Insurance Contracts Act 1984 [Amended 24/07/08] Download PDF Version

Visit Commonwealth Of Australia Law
for more information.


What Is Insurance Claim Bad Faith? - How Will It Effect You?

Insurance Claim Bad Faith is a legal term of art, that describes a 'tort claim', that an insured person may have against an Insurance Company, for its Bad Acts. Under the law of most jurisdictions in the United States, Insurance Companies owe a Duty of Good Faith & Fair Dealing to the persons they insure. This duty is often referred to as the "implied covenant of good faith and fair dealing", which automatically exists by operation of law in every insurance contract.

If an Insurance Company violates that covenant, the insured person (or "policyholder") may sue the company on a 'tort claim' in addition to a standard breach of contract claim.

The contract-tort distinction is significant because as a matter of public policy, punitive or exemplary damages are unavailable for contract claims, but are available for tort claims. The end result is that a plaintiff in an Insurance Bad Faith case, may be able to recover an amount larger than the original face value of the policy, if the insurance company's conduct was particularly egregious. - Source - Wikipedia

Thursday, December 31, 2009

NRMA Insurance Unworry - Policy Holder Rip Off Video

What A Joke - Vote For Your Bad Faith Insurer
This 7 News 'Today Tonight' video exposes Australia's biggest insurance company and their sneaky tricks to rip you off. But it's just the tip of the iceberg! We're told it's not third party claims alone, but a raft of other rip offs. With reference to your car, your largest investment, your home!

A bus load of customers are taken for a ride to the offices of IAG / NRMA. Said to be one of the tallest insurance buildings in Australia, by one of their customers. After they all waited for more than 40 minutes, for anyone in management to arrive.

Obviously the NRMA likes to show their true colours to the unwanted customers, the ripped off policy holders! Imagine having to wait 40 mins to sign up to a new policy! This same service would in fact serve us well, as we would only shop elsewhere and not be 'hood winked' into believing they were helping us to unworry! Most of these customers were unworried, until they had to make a claim with MRMA / IAG!

When investors become the main client of a business and the policy holder is treated as 'small fry' there has to be a problem on the horizon!

Watch the video and feel the same disgust as these customers do. How a business can show true show BAD FAITH, when it obviously just does not care about it's policy holders anymore! The sad truth is, that in some cases this business will often spend more money attempting to not pay a claim! The true colours of Australian Insurance Company Bad Faith.



Are you still questioning whether this insurance business has your best interests at heart? Remember your car, your home, your rented property etc. are often the largest investments of your life. So why trust them with a business that could attempt to rip you off, at YOUR TIME OF NEED?

Do not forget to add your vote to The Insurance Bad Faith Award In Australia. Please forward this video to others, or direct them back to this site.

One of the angry NRMA customers who has not been able to live in his home since mid 2007, due to NRMA Insurance BAD FAITH, is Reny Deren. Read his full story here. View what his home looked like before the NRMA failed to repair the home within 18 months! And he's still no closer to being able to return to his home, that over time the NRMA Insurance Company has literally left to rot!

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